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Falnor / Solutions

An AI automation agency that builds the whole system, not a pile of automations

An AI automation agency designs and builds the software systems that take repetitive operational work off a team. Falnor does this for B2B operations: we map how one part of your operation really runs, build a system around it on the software you already use, and keep a person in charge of every important decision. We work with businesses in the US, the UK and Europe. Not sure how to pick one? See [how to choose an AI automation agency](/guides/how-to-choose-an-ai-automation-agency).

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Why single automations stall

A trigger that moves one field from one tool to another is easy to build and easy to outgrow. The work that actually eats your week is the exceptions, the unwritten rules and the sign-offs, and those are what a quick automation skips. See how that compares with Zapier, Make or n8n.

  • Exceptions land back on your team, so the chasing never really stops.
  • Nobody can say why the automation did what it did, so nobody trusts it.
  • It breaks quietly when a tool or an AI model underneath changes.

How an engagement runs

Every engagement follows the same four steps, whichever part of the business we start with.

Map the work

We write down how the work really runs: where each detail comes from, the rule at each step, who decides and what gets updated. You keep the map whether or not we build.

Build the system

We build one system around that map on the tools you already have, rather than asking you to move to a new platform.

Start in shadow

The system first only reads your software and shows what it would do. It earns the right to act on one task at a time, once it is right at least 9 times in 10 on your real cases.

Hand it over

You own the system, its rules and its full record from day one, and it keeps running without us.

A person decides what matters

Anything important, unusual or hard to undo waits for a named person to approve it. Every step is recorded: what the system looked at, which rule it followed and who approved it. This is the idea behind human-in-the-loop AI.

Works with the software you already use

We build on your own tools instead of asking you to move. Common starting points:

  • Xero
  • Sage
  • Salesforce
  • HubSpot
  • SAP
  • NetSuite
  • Microsoft Dynamics
  • Zendesk

We work with businesses in the US, the UK and Europe.

Questions people ask

What does an AI automation agency do?

It designs and builds the systems that take repetitive operational work off your team. At Falnor that means mapping the work first, then building one system around it on your own software, with people approving the important decisions.

How is Falnor different from an agency that builds Zapier or Make flows?

Those flows repeat one step you already understand. We build the whole system around the work: the unusual cases, the unwritten rules, the points where a person decides, and a record of everything.

Which countries do you work in?

We work with businesses in the US, the UK and Europe. The system runs on your own systems, so your data stays where it is.

How much does it cost?

There is no price list. We map your work first, and you get the scope, timeline and price in writing before anything is built.

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