Falnor / Solutions
Manufacturing process automation for the paperwork around the production line
The machines are automated. The work around them is not: customer orders re-keyed into the ERP, supplier confirmations chased by email, certificates and quality records filed by hand. Falnor builds a system on the software you already run that carries that back-office work and asks a named person only when a decision is needed.
Book a discovery callWhere the office side of a plant slows down
Production schedules depend on information that arrives in a dozen formats from customers and suppliers. Someone reads each one, checks it against the order, and types it into the ERP. Delays and errors start there, long before anything reaches the shop floor. To rank which job to fix first, try the what to automate first tool.
- Customer purchase orders arrive as PDFs and emails and are re-keyed by hand.
- Supplier delivery changes are found late, after the schedule has moved.
- Material certificates, inspection records and non-conformance reports sit in shared folders nobody can search quickly.
What the system does for a manufacturer
It follows the path your best planner or buyer already follows, and writes down every step. It builds on the ERP you have, such as NetSuite, SAP or Microsoft Dynamics.
Reads incoming orders and confirmations
It pulls part numbers, quantities, dates and prices from customer orders and supplier confirmations, and checks them against what the ERP already holds.
Flags what has moved
A changed delivery date or a quantity that no longer matches goes to the planner with the order, the old date and the new one beside it.
Prepares the paperwork
Goods-in checks, certificate matching and quality records are collected against the order, with anything missing listed and requested early.
Updates the record
Once approved, the ERP is updated and the next team is told, with the rule followed and the approver logged.
Planners keep the decisions
The system starts in shadow, only reading your software and proposing what it would do. It takes over one task at a time, once it is right at least 9 times in 10 on your real cases. Anything unusual, large or hard to undo waits for a named person, and every step is recorded. Supplier payments are handled the way accounts payable automation describes, with a person approving anything that moves money.
Works with the software you already use
We build on your own tools instead of asking you to move. Common starting points:
- NetSuite
- SAP
- Microsoft Dynamics
- Salesforce
- Xero
We work with businesses in the US, the UK and Europe.
Questions people ask
What is manufacturing process automation?
In this context it is using software to carry the repeatable office work around production: reading customer orders, checking supplier confirmations, matching certificates and updating the ERP. It does not control machines.
Does this control our production machinery?
No. We work on the information side: orders, purchasing, supplier paperwork and records. Shop-floor control stays with the systems built for it.
Which ERP systems does it work with?
We build on what you already run. NetSuite, SAP and Microsoft Dynamics are common starting points. Tell us what you use on the discovery call.
Can it handle orders that arrive in different formats?
Yes. Reading varied documents is where an agent beats fixed scripts. When it is unsure of a value it stops and asks a person instead of guessing. See RPA vs agents.
How much does it cost?
There is no price list. We map the work first, then you get the scope, timeline and price in writing before anything is built. The automation ROI calculator gives a first view of whether a build pays back.
Which countries do you work in?
We work with businesses in the US, the UK and Europe. The system runs on your own software, so your data stays where it is.